Carolyn McDonald - Director

Carolyn has over 20 years of consulting experience in the areas of business transformation, program management and customer relationship management (CRM). Prior to joining Trianz, Carolyn was a Director at Corio, an application services provider (later acquired by IBM) where she oversaw the Siebel practice, which was responsible for the implementation and ongoing support of Siebel and CRM processes in a hosted environment. Carolyn also had stints at Accenture where she held roles in program/project management, training development and delivery, change management and systems integration. Carolyn's Accenture experience also included marketing, technical sales support and service delivery.

Carolyn holds a BS degree from the University of Illinois at Chicago where she dual-majored in Finance and Decision Sciences. She also is a Siebel Certified Business Analyst and an active member of the Project Management Institute.