The year 2008 has heralded a new era that changes the fundamentals of free market economy as we knew it. Corporations worldwide are confronted with unprecedented challenges. In its sheer size and extent, the economic tsunami of 2008 has dwarfed the challenge of the 1930s. We confront a recession characterized by collapsing housing markets, frozen credit flows and an unviable banking system, all triggering a collapse in consumer and enterprise demand. The consequential economic shrinkage has forced enterprises to retrench and rethink their future in the midst of a continuously evolving situation.
The challenge we face is truly unprecedented in its scope and extent. These phenomena cut across industries, size of businesses and indeed the entire globe. From construction to energy, from Detroit in the US to Andalusia in Spain or Nagpur in India, from the street corner convenience store to the world’s largest banks, from the debt strapped casinos to cash rich technology giants - no sector, size or geography has been spared.
Amidst all of this, we are confronted with unforeseen business and moral dilemmas. The banking system that has a stewardship responsibility in all times, in whom individuals and corporations place implicit trust, has been the lead culprit in this crisis. We thought technology and systemic controls such as Sarbanes Oxley provided us security yet we see that the basic human value - trust - has been overcome by the deadly sin of greed. The global markets that have opened in recent times are also now competitors. The employees who have helped build our organizations through thick and thin are now a liability and we are torn between our obligations to shareholders and our responsibility towards employees.
The Great Recession of 2009: A Leadership Challenge
This great recession offers an incredible challenge to executives across the globe. Either they can be in a reactionary mode as victims of something they were not responsible for - which is true OR they become leaders and not managers, helping their organizations navigate through uncharted waters.
As leaders, we face challenges that need careful thinking followed by determined action. We face a serious demand-supply issue and its determinant effect on operating costs. We face the issue of reducing our operating costs yet we carry the responsibility of protecting jobs. We face the pressure of improving our performance while being steadfast on ethics. Thank God we’re Main Street and not Wall Street. Having said that, there are no easy answers.
As leaders, the key to our success lies in driving a hands-on style, being realistic with employees about the circumstances but being optimistic about our collective future, by patiently analyzing situations but making well balanced decisions that optimize between short-term gains and retaining talent or investing in capabilities that enable growth when there is a new dawn.
How Can Trianz Help: Execution Matters More than Ever
Since September 2008, we have seen clients go through a cycle of being shocked to being continuously surprised with receding market data and ultimately reconciling to the fact that we are all in for a protracted defensive battle. We see clients defend their balance sheets and cash-flows such that they are able to navigate through this cycle minimizing their dependence on external funding. We also see true leadership among clients as they reinvent their businesses, develop creative strategies that redefine their markets, business models and ultimately reposition themselves to capitalize when the tide changes. We see good leadership when clients handle employee situations humanely by sharing the burden and carrying the team as opposed to making short-term gains.
As clients develop new strategies to navigate through these troubled waters, flawless execution matters more than ever. Capital is precious and guaranteed success on business, technology and operational initiatives is essential. Since inception a decade ago, Trianz has focused on execution oriented services. Leveraging our management consulting capabilities and our low-cost offshore IT and BPO capabilities under proven turnkey execution frameworks, Trianz can be a partner that helps you achieve success on every single business, IT or BPO initiative that is essential for your success.
What Fuels our Success?
Clients are at the center of everything we do at Trianz. We are unflappable - no matter what the times. Most clients are surprised at the level of Trianz client-focus, responsiveness, understanding of urgency around results, and unshakable commitment of our teams no matter what the circumstances. It is this unparalleled commitment, consistent delivery of results and doing things in their best interests that has earned our clients' respect and long term relationships. Over 90 percent of Trianz clients engage us for repeat engagements and the vast majority of our work comes through client referrals - no matter what the times.
Welcome to Trianz! Do explore our site to know more about our services and how we build lasting client relationships. We also welcome an opportunity to engage with you to enable your success - as we have of several clients globally for a decade.
Sri Manchala,
President & CEO